Returns & Exchanges
At Cezar, we want your home to be your sanctuary. If your selection doesn't perfectly complement your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account and select the order you wish to return, or contact our support team with your order number to receive a Return Authorization.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.
Ship to Our Warehouse
Affix the provided prepaid shipping label to the box and drop it off at any authorized carrier location, or schedule a pickup for oversized furniture items.
Inspection and Refund
Once our quality control team inspects the item for its original condition, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing